$ ./customers
Operators who count every minute.
Eight of them. Some run their whole practice on the platform; some are the client on the other side of it. No tier holds a feature back — the only modules an account does not get are the ones that belong to the provider’s side of the business.
MSPManaged services · full platform
Rezolv IT
The MSP that runs on the platform it helped shape — and the first tenant to feel anything we get wrong.
Release channel: First tenant on every releaseModules: All
All 21 modules, live
RMM & Agents — Agents and monitoring
Backup & Recovery — Backup and restore
Remote Desktop — Recorded remote sessions
Mobile — On-call from a phone
PSA & Ticketing — The service desk
SLA Management — Clocks and escalation
Patching — Update campaigns
Scripts Marketplace — Signed, audited scripts
Network Discovery — What is on the network
Finance & Billing — Time to invoice
Vault — Encrypted credentials
Knowledge Base — Articles and runbooks
Document Management — Files, sharing, approvals
Proposals — Quotes and approvals
Projects & Work Orders — Projects and work orders
Client Management — Clients, sites, contracts
Client Portal — The customer login
Reporting & Analytics — Reports and dashboards
AI & Automation — Triage and summaries
AI Technician — Answers the phone
Integrations — API and webhooks
MSPManaged services · service desk and endpoints
Thales IT
Runs its service desk and endpoint management from one console instead of switching between a ticket tool and an RMM.
Works from: Dashboard and mobileRemote: Launched from the ticket, recorded
All 21 modules, live
RMM & Agents — Agents and monitoring
Backup & Recovery — Backup and restore
Remote Desktop — Recorded remote sessions
Mobile — On-call from a phone
PSA & Ticketing — The service desk
SLA Management — Clocks and escalation
Patching — Update campaigns
Scripts Marketplace — Signed, audited scripts
Network Discovery — What is on the network
Finance & Billing — Time to invoice
Vault — Encrypted credentials
Knowledge Base — Articles and runbooks
Document Management — Files, sharing, approvals
Proposals — Quotes and approvals
Projects & Work Orders — Projects and work orders
Client Management — Clients, sites, contracts
Client Portal — The customer login
Reporting & Analytics — Reports and dashboards
AI & Automation — Triage and summaries
AI Technician — Answers the phone
Integrations — API and webhooks
MSPManaged services · alert to invoice
Fast Solutions
Uses the platform as one system from the alert that starts the work to the invoice that ends it.
Billing: From logged time, no re-entryInventory: One record, shared by every module
All 21 modules, live
RMM & Agents — Agents and monitoring
Backup & Recovery — Backup and restore
Remote Desktop — Recorded remote sessions
Mobile — On-call from a phone
PSA & Ticketing — The service desk
SLA Management — Clocks and escalation
Patching — Update campaigns
Scripts Marketplace — Signed, audited scripts
Network Discovery — What is on the network
Finance & Billing — Time to invoice
Vault — Encrypted credentials
Knowledge Base — Articles and runbooks
Document Management — Files, sharing, approvals
Proposals — Quotes and approvals
Projects & Work Orders — Projects and work orders
Client Management — Clients, sites, contracts
Client Portal — The customer login
Reporting & Analytics — Reports and dashboards
AI & Automation — Triage and summaries
AI Technician — Answers the phone
Integrations — API and webhooks
Internal ITReal-estate development · in-house IT team
Hills Development
A property developer whose IT has to move as fast as the projects do — sales offices that open, site offices that close, and paperwork that has to outlive both.
Sites: Stood up and retired with the projectsRequests: Through the portal
18 modules, live
RMM & Agents — Agents and monitoring
Backup & Recovery — Backup and restore
Remote Desktop — Recorded remote sessions
Mobile — On-call from a phone
PSA & Ticketing — The service desk
SLA Management — Clocks and escalation
Patching — Update campaigns
Scripts Marketplace — Signed, audited scripts
Network Discovery — What is on the network
Vault — Encrypted credentials
Knowledge Base — Articles and runbooks
Document Management — Files, sharing, approvals
Projects & Work Orders — Projects and work orders
Client Portal — The customer login
Reporting & Analytics — Reports and dashboards
AI & Automation — Triage and summaries
AI Technician — Answers the phone
Integrations — API and webhooks
Outsourced ITPrivate healthcare · IT delivered by an MSP on the platform
Medikali Private Healthcare
Healthcare, where the interesting question is not how fast the ticket closes but who touched what, and where the data went.
Audit: Every action, cannot be disabledData residency: EU, most AI inference included
18 modules, live
RMM & Agents — Agents and monitoring
Backup & Recovery — Backup and restore
Remote Desktop — Recorded remote sessions
Mobile — On-call from a phone
PSA & Ticketing — The service desk
SLA Management — Clocks and escalation
Patching — Update campaigns
Scripts Marketplace — Signed, audited scripts
Network Discovery — What is on the network
Vault — Encrypted credentials
Knowledge Base — Articles and runbooks
Document Management — Files, sharing, approvals
Projects & Work Orders — Projects and work orders
Client Portal — The customer login
Reporting & Analytics — Reports and dashboards
AI & Automation — Triage and summaries
AI Technician — Answers the phone
Integrations — API and webhooks
Outsourced ITAutomotive importer · IT delivered by an MSP on the platform
AutoItalia
An importer representing several automotive brands, where each brand arrives with its own systems, its own reporting and its own idea of what a working week looks like.
Estate: Head office, parts, showroom and serviceIntake: Phone and portal, one queue
18 modules, live
RMM & Agents — Agents and monitoring
Backup & Recovery — Backup and restore
Remote Desktop — Recorded remote sessions
Mobile — On-call from a phone
PSA & Ticketing — The service desk
SLA Management — Clocks and escalation
Patching — Update campaigns
Scripts Marketplace — Signed, audited scripts
Network Discovery — What is on the network
Vault — Encrypted credentials
Knowledge Base — Articles and runbooks
Document Management — Files, sharing, approvals
Projects & Work Orders — Projects and work orders
Client Portal — The customer login
Reporting & Analytics — Reports and dashboards
AI & Automation — Triage and summaries
AI Technician — Answers the phone
Integrations — API and webhooks
Outsourced ITRetail network · IT delivered by an MSP on the platform
Yves Rocher Romania
Retail, where the same problem arrives from thirty places at once and the fix has to be the same one every time.
Onboarding: Standard build, one-time enrolmentReporting: Per location
18 modules, live
RMM & Agents — Agents and monitoring
Backup & Recovery — Backup and restore
Remote Desktop — Recorded remote sessions
Mobile — On-call from a phone
PSA & Ticketing — The service desk
SLA Management — Clocks and escalation
Patching — Update campaigns
Scripts Marketplace — Signed, audited scripts
Network Discovery — What is on the network
Vault — Encrypted credentials
Knowledge Base — Articles and runbooks
Document Management — Files, sharing, approvals
Projects & Work Orders — Projects and work orders
Client Portal — The customer login
Reporting & Analytics — Reports and dashboards
AI & Automation — Triage and summaries
AI Technician — Answers the phone
Integrations — API and webhooks
Outsourced ITManufacturing · IT delivered by an MSP on the platform
Isomat Romania
One of the three production plants in a group whose products reach more than eighty countries — where an hour of downtime is not measured in tickets.
Coverage: Plant floor and office, one consolePatching: Scheduled around production shifts
18 modules, live
RMM & Agents — Agents and monitoring
Backup & Recovery — Backup and restore
Remote Desktop — Recorded remote sessions
Mobile — On-call from a phone
PSA & Ticketing — The service desk
SLA Management — Clocks and escalation
Patching — Update campaigns
Scripts Marketplace — Signed, audited scripts
Network Discovery — What is on the network
Vault — Encrypted credentials
Knowledge Base — Articles and runbooks
Document Management — Files, sharing, approvals
Projects & Work Orders — Projects and work orders
Client Portal — The customer login
Reporting & Analytics — Reports and dashboards
AI & Automation — Triage and summaries
AI Technician — Answers the phone
Integrations — API and webhooks