$ platform / unified-operations
Unified Operations.
From alert at 02:41 to invoice on Monday — one flow, one log.
The problem.
The modern MSP stack is a federation of disagreeing databases.
Your ticketing vendor has never met your RMM. Your backup alerts arrive in a fourth inbox.
This is not a stack — it is a tax on your time.
Our approach.
[01]
One data model
Tickets, assets, agents, sessions, invoices — one schema, one audit.
[02]
Zero double entry
Time logged in a remote session auto-appears on the ticket and the invoice.
[03]
Context everywhere
Every screen knows who the client is, what they have, and what you did last.
[04]
Open by default
Typed API exposes the same data you see in the UI. No hidden tiers.