Run your MSP
on one thing.
/ Not seven.
Unified PSA · RMM · Remote · Backup · Vault · Billing. Typed API. Published protocols. AI wired into the pipeline — not bolted on a sidebar. European data residency on every plan. Your stack, finally one thing.
press / to search · ⌘K for commands · g d go dashboard · g p go pricing
You don't need
seven tools.
You need one.
Your ticketing has never met your RMM. Remote charges per concurrent seat. Backup alerts live in a fourth inbox. Finance opens a CSV. This isn't a stack — it's a tax on your time.
// your stack today
- Ticketing vendor€/user
- RMM vendor€/endpoint
- Remote tool€/concurrent
- Backup€/TB
- AV / EDR€/device
- Docs · vault€/user
- Invoicing · CRM€/seat
// with MspCoreX
1 data model
1 audit trail
Priced per technician. EU-hosted on every plan. Security is never a line item.
Five pillars. Everything else follows.
Modules your techs actually use.
Built for the people who get paged at 2 AM. Not the people who make slides. Ten modules, one login, one audit.
| module | what | platforms | engine | status | |
|---|---|---|---|---|---|
| RMM | cross-platform agents · ClickHouse telemetry · predictive alerting · zero-trust enrollment | win · mac · linux/deb | rust + ts | GA | explore → |
| Voice Agent | AI answers the phone · opens tickets · reads status to callers · 24/7 | phone · SIP | asterisk + DGX | GA | explore → |
| Backup | file · folder · image · ransomware-guard auto-isolate · instant restore | win · mac · linux | native | GA | explore → |
| Remote Desktop | WebRTC native · multi-monitor · session recording · E2E DTLS-SRTP | web · native | WebRTC | GA | explore → |
| Mobile | on-call workflow · signed push · remote triage · offline reads | iOS · Android | expo | GA | explore → |
| Vault | credential vault · browser extension · share / rotate / audit | all | AES-256-GCM | GA | explore → |
| Patching | patch campaigns · stage rings · rollback · compliance reports | win · mac | native | GA | explore → |
| Finance | time · billable rules · invoice · BNR FX · VAT · contract renewals | web | native | GA | explore → |
| Scripts Marketplace | signed scripts · PowerShell / bash · scheduled · approval · audit | win · mac · linux | native | GA | explore → |
AI works the ticket. Not explains it.
No chatbot. No sidebar. AI runs inside the dispatcher, the summariser and the anomaly detector. Strict data boundaries. Inference in the EU. Full audit on every call.
Classify. Route. Under 2s.
Every decision explainable, logged, reversible. Human-in-the-loop by default on low confidence.
Notes before tab close.
Auto-summary, action items, billable minutes. Follow-ups scheduled automatically.
Alert before the call.
Anomaly detection on telemetry. Auto-creates tickets, pages on-call directly.
AI answers the phone.
Callers open tickets or get status read back — 24/7, in their language. Handoff to a human on request.
Security is
the architecture.
Not a checklist. Not a compliance page. A 40-page whitepaper, a security.txt, a PGP key, a disclosure policy and a subprocessor list. We would like you to read them.
Multi-tenant isolation.
Enforced at the query layer. 334 ACL policies. 9 granular roles. Tenant scope is a primary key.
Immutable audit.
Pipeline invariant: any 2xx write without an audit event fails closed. Append-only, hash-chained.
Encryption in depth.
Vault AES-256-GCM per-tenant keys. DTLS-SRTP on remote. TLS 1.3. Per-device agent keys, revocable.
Identity · access.
MFA email/TOTP. SSO SAML/OIDC + SCIM. IP allowlists. Step-up auth. 9 roles.
Data sovereignty.
EU-hosted. No US subprocessors in hot path. GDPR by architecture. NIS2-ready. Export at any time.
Operators who count every minute.
// we replaced six tools in 90 days. first-response time dropped 68%. single audit across the whole day — first time ever.
// the audit trail is the best I have reviewed. passed ISO first run. we have not said that about any other vendor.
Per technician. Sovereign on every plan.
MFA · SSO · full audit · typed API · four languages · EU residency included on every plan.
Starter
Solo operators & small MSPs starting out.
- →PSA + RMM + Remote (≤ 50 endpoints)
- →Backup (file / folder)
- →Mobile apps iOS & Android
- →AI triage · 1,000 runs / mo
- →Email support
Growth
Growing MSPs that need the full field kit.
- →Everything in Starter
- →Image backup + ransomware guard
- →Full AI (triage + summary + predictive)
- →Scripts marketplace + patch campaigns
- →Client portal + invoicing + BNR FX
- →Priority support